Contact us
Do you have any questions? We're happy to help.
You can find the most frequently asked questions from our customers and our answers here. If you still have any questions, we look forward to personal contact and to using our expertise to help.
We are available Monday, Wednesday to Friday from 1:00 p.m. to 7:00 p.m. and Saturday from 11:00 a.m. to 4:00 p.m.
On Tuesdays we treat ourselves to a day off.
Contact SMParts. team
Email: info@sm-parts.net
Tel: +49 911/89351277
or get advice via WhatsApp
FAQ
Frequently asked Questions?
You can already find some answers here!
How long does it take for my order to ship?
Within Germany usually 1-3 days. We try to ship all orders as quickly as possible
possible to ship. If there are delays, we will of course contact you.
How can I pay?
In SMParts. You can pay for the online shop with PayPal, bank transfer, credit card (Visa and MasterCard) and Klarna (immediate transfer, direct debit, installment payment and invoice).
How can I return my items if they don't fit?
You can return any items you don't like within the 14-day return period. The best way to do this is to use this returns form .
How can I track my order?
Immediately after your order has been shipped, you will receive a shipping confirmation including a link to the
Shipment tracking.
Do you want to become part of the team or just visit us for an espresso?
SMParts.
Friedrichstrasse 12
90762 Fürth
Mon, Wed - Fri 1:00 p.m. - 7:00 p.m
Saturday 11:00 a.m. - 4:00 p.m
Closed on Tuesday
Email: info@sm-parts.net
Tel: +49 911/89351277
or via WhatsApp
